At finatiQ, we respect every individual's right to privacy. Our relationship with you is our most valuable asset and is the very basis of our name and reputation. Whether you are a finatiQ customer, a registered user or a visitor to the public area of our Web site, we understand the importance you place on the privacy and security of information that personally identifies you or your account information. We refer to and treat this information as "personal information." We extend the following privacy policy to you.
The finatiQ Privacy Policy
1. We do not sell personal information to anyone.
2. We will only share personal information with others as stated in this policy, unless we give you additional notice or ask for your permission. We do reserve the right to disclose or report personal information in limited circumstances where we believe in good faith that disclosure is required under law, to cooperate with regulators or law enforcement authorities, to perform necessary credit checks or collect or report debts owed to us, to protect our rights or property, or upon reasonable request by a unit trust in which you have chosen to invest.
3. Whenever we collect personal information from you, we will reference this policy or otherwise explain to you how we intend to use that information. We use personal information in ways that are compatible with the purposes for which we originally requested it. For example, we will use the information you give us to process your requests and transactions, to provide you with additional information about products and services, or to evaluate your financial needs. To do so, we may share personal information with an agent or affiliate. We limit the collection and use of personal information to what is necessary to administer our business and to deliver superior service to you. This may include advising you about our products or services, those of our affiliates, and other opportunities that we believe may interest you. To serve you better, we may combine information you give us on the Web or through other channels.
4. We will protect the confidentiality of any personal information you share with us. When we share personal information with an agent or affiliate, we protect that personal information with a strict confidentiality agreement. Companies that we hire to provide support services or act as our agent must conform to our privacy standards. finatiQ corporate policies require that employees with access to confidential customer information may not use or disclose the information except for business use. All employees are required to safeguard such information, as specified in their confidentiality agreements with finatiQ. On occasion we may assist a company that is not affiliated with finatiQ in providing or offering a product or service to you. For example, if you are a unit trust customer, we may share personal information with the unit trust company or its agents or affiliates. In such circumstances, marketing materials will include instructions on how you can request not to receive those communications in the future. In all cases your personal information is protected by a strict confidentiality agreement. We do not allow any non-affiliated company to retain your personal information longer than necessary to provide the product, service, or information, unless you affirmatively grant us permission to do so.
5. When you register for finatiQ, we ask you for your personal particulars such as your contact details.
This information enables us to deliver personalised services and communicate separately with you. We also use aggregated information about the use of our services to evaluate our users' preferences, improve our services, and facilitate our reporting of Internet usage. Finally, like most websites, we use small bits of data called cookies stored on users' computers to simulate a continuous connection. Cookies let us "remember" information about your preferences and passwords and allow you to move within our Service without reintroducing yourself. If we collect information from you, it is held securely and in the strictest confidence. For example, if you submit your email address to finatiQ so you can receive the latest information about our promotions, products and services, we hold your email address on a secure server and we use it for no purpose other than sending you the information requested. We do not sell or share your personal information with any third party.