Question1: Why can't I access the website from my office computer? Answer: The system administrator of the company might have uploaded a firewall that prevents users from accessing the website. Similarly, the Internet browser must enable SSL 3.0, Java Scripting and also allow storing of cookies for the browser to function properly.
For IE 5.5
• Go to the top menu bar and click on 'Tools'
• Click on 'Internet Options'
• Click on 'Advance' tab
• Scroll down to 'Security'
• Ensure that the boxes 'SSL 3.0' and 'SSL 2.0' are checked
For Netscape Navigator 7.0
• Go to the top menu bar and click on 'Edit'
• Click on 'Preferences'
• Click on 'Privacy & Security'
• Select 'Cookies'
• Ensure that the 'Allow cookies based on privacy settings' is checked.
Question3: Why must my browser be Java enabled? Answer: For added security, a Java applet (beyond the 128-bit SSL) is used to encrypt your password before it is transmitted. If your browser is not Java enabled or a Java Virtual Machine (JVM) is not installed, this applet will not work and you will not be able to login. You can download the latest Java plug-in from Sun Microsystem website at http://www.java.com/en/download/windows_automatic.jsp
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