Frequently Asked Questions

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Account Holders' General Enquiries

1. What should I do when my system hangs midway while I am executing a transaction at "My Account"?

Question1: What should I do when my system hangs midway while I am executing a transaction at "My Account"?
Answer: Call us at (65) 6438 3883 and our Client Contact Officers will help check and confirm if the transaction has gone through.

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Singapore Island Bank Limited is an exempt financial adviser and is authorised to provide advisory services on collective investment schemes under the Financial Advisers Act.
Co.Reg.No.: 195400071R