Question1: Why can't my page and the pictures be uploaded completely? Answer: It could be due to heavy internet traffic at certain times of the day, bandwidth capacity of the Internet Service Provider (ISP), or the speed of the modem that is causing the problem. Refresh the page or try again later.
If you are using an Apple Mac computer, you may need to upgrade the browser to Nescape 4.74.
Question2: Why does it take a long time to load the page? Answer: There are a few reasons for it. It could be due to heavy internet traffic at certain times of the day, bandwidth capacity of the Internet Service Provider (ISP), or the speed of the modem that is causing the problem. Refresh the page or try again later.
Question3: Why can't I print the forms with my printer? Answer: The printer may not be configured to the correct settings. Try to check the port settings under the printer properties.
Alternatively, call our Client Contact Officers at 1800 438 3883 or (+65) 6438 3883 (from overseas) to request for a printed form to be sent to you. Please allow 3-5 working days for the form to reach you.
Question4: Why can't I load the application forms on my browser? Answer: The Adobe Acrobat Reader software that is required to load the forms might be corrupted or of an older version. If Adobe Acrobat Reader is unavailable, please download and install the latest version.
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